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Writing articles I wish I'd read years ago
Let’s Talk About Text: A Chatbot Design Guide
Destiny: A product design teardown of the biggest video game in history
Words are the new pixels: Why designers must become storytellers
The UX of Voice: The Invisible Interface
How to prioritize better by spotting false positives in your SaaS metrics
Random peaks & valleys in your product's metrics can easily send you on a wild goose chase. Here's how to get more focus, with better benchmarks.